FAQ


Store info
● The store is based in Moscow, Russia.
● Each product is handmade in limited quantities.


Shipping information
● All orders ship within 1 week after purchase with airmail.
● Carrier: Russian Post.
● Standard shipping usually takes 2-5 weeks to arrive.
● You will be provided with tracking number once your order has shipped.
● You can track your package with any major parcel monitoring service, like parcelmonitor.com
● Please contact me if you need express shipping.
● I don't refund packages lost by the carrier.


Return and exchange policy
● All sales are final. No returns accepted.
● If you receive your item(s) damaged, please send me an email.
● Make sure to include photos of your damaged item(s).
● Damaged item(s) could be returned/replaced or partially refunded.
● I am not covering return item shipping cost.
● Do not send me your damaged item(s) before contacting me.